 
State Farm® Insurance Agent Audrey McFarlin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kwang Lim Lee
October 14, 2025
"Claire has been very attentive and helpful right from the beginning. The process of getting a new autoinsurance was easy and straightforward. Definitely recommend working with Claire!"
"Kwang, Thank you for the 5 Stars. Claire and I appreciate your remarks. - Audrey"
Rita Madas
October 13, 2025
"I had a question about my renters policy and Kelly provided all the information I need. Very thorough and concise answers. Created everything up for me."
"Rita, I'm pleased that Kelli was able to obtain information that assisted you. Please tell a friend! - Audrey"
Samantha House
October 13, 2025
"Jake was very helpful in getting me set up with renters insurance. He was able to answer all my questions and get me set up quickly and painlessly. I appreciate his help!"
"Samantha, I'm happy that Jake assisted. Yes it was Jake from State Farm! lol - Audrey "
Alexandra Abalo
October 8, 2025
"Claire was great to work with when adding on car insurance. She was very communicative and made the process fast and easy."
"Alexandra, Thank you for commenting on Claire's service level. She is the newest member of the team and working out beautifully. Thank you for the 5-Stars! - Audrey"
Remi Auxenfans
October 8, 2025
"Claire was a thorough, pleasant and effective help on the phone today for all of our insurance needs. Many kudos!!"
"Remi, Thank you for commenting on Claire's service level. We appreciate you taking the time to offer a 5-Star rating - Audrey"
Thomas Reilly
October 7, 2025
"Krystina Claire and Kelli are all amazing workers and helped me with my insurance! Thank you State Farm!!!"
"Thank you Thomas for your comments on the team! We appreciate the 5-Stars - Audrey"
Chandresh Sheth
October 2, 2025
"Claire and Kelli both very helpful and clever girls"
"Chandresh, I'm pleased and encouraged that you recognized the brilliance of my team. We try to provide 5-Star service - Audrey"
Ethan Sippy
October 2, 2025
"Krystyna was very polite and helpful and had my issue resolved in under 5 minutes"
"Ethan, As you may have recognized Krystyna is the office manager. She is competent and truly enjoys the industry. Feel free to refer a friend. - Audrey"
Sarah Tysk
October 1, 2025
"Krystyna helped us get our new homeowners policy set up and was very easy to work with. Was flexible and followed up with us when we were distracted by everything else with the move to make sure there were no gaps in coverage!"
"Sarah, Congratulations on the new home! Rest assured that we are here as you settle in. We appreciate the 5-Stars - Audrey"
Olawunmi Olurin
September 30, 2025
"Five stars for sure! I got the best premium auto insurance thanks to Krystyna. She’s the best"
"Olawunmi, We appreciate the 5-Star rating. The best to you - Audrey"
Edie Hitchcock
September 30, 2025
"Kelli helped me out quickly and knowledgeably with a payment issue I had and I'm very grateful for her excellent work! Many thanks!"
"Edie, I'm pleased that Kelli was able to assist. Make sure you take advantage of the website which places all your policy information at your fingertips. - Audrey"
Justin Kroll
September 29, 2025
"For the last year that I’ve been working with the Audrey McFarlin State Farm office I’ve had nothing but good experiences. Most recently Kelly helped me revisit my policy before renewal and made going through it quick and easy. I would definitely recommend giving Kelly a call with any/all insurance related questions in the future."
"Justin, We absolutely adore our long term clients. It is our pleasure to be of assistance. - Audrey"
Amy Marron
September 26, 2025
"We were extremely satisfied with our experience at State Farm South Loop. Krystyna was knowledgeable, friendly, welcoming and put us at easy. Because of Krystyna we will turn to State Farm with any additional needs in the future."
"Amy, Krystyna is the office manager and works very hard. She believes in the product and it comes through in her interactions. - Audrey "
Tom Edison
September 26, 2025
"Krystyna was great to work with. Always pleasant and responsive."
"Tom, I’m pleased that Krystyna was great to work with. We appreciate the 5 Stars - Audrey "
Steve Markwell
September 25, 2025
"Krystyna was on top of this from the get go. We were looking to add a second car and she was able to generate a quote while we were doing the test drive. Even better, she followed up the next day with an additional discount we'd overlooked. Really fast, easy and most importantly cost saving! This team is fantastic! More recently we had our policy annual review with Krystyna and made sure that we had everything covered for our growing family. Really just a pleasure to interact with and left feeling great about how protected we are."
"Steve, Thank you for your generous comments. We are busy and many obtain quotes online. We always follow up the next day, as discounts and value are often overlooked. We appreciate the 5-Stars - Audrey"
Josephine Schultz
September 15, 2025
"I called State Farm to add my daughter on my policy and it went very smoothly. I am happy. I chose this agency for my car insurance as every time I call I get a pleasant, knowledgeable and friendly lady on the phone. I recommend this office highly as I have never been disappointed in the service I received."
"Josephine, Thank your for kind comments. We try!- Audrey "
Alexander Lewis
September 5, 2025
"Krystyna has been very helpful for my insurance needs!"
"Alexander, Thanks for commenting on Krystyna's service. We appreciate the 5-Stars. - Audrey"
Ashley Biggs Underwood
August 20, 2025
"Worked with Krystyna to update some info on my account, and not only was it a smooth process but she got back with me VERY quickly! Very happy with her service!"
"Thanks Ashley. Krystyna is the best! Thanks much. Audrey Mcfarlin State Farm Insurance "
niya
August 4, 2025
"Very engaging and nice, great and engaging conversations. Gets the job done plus good energy."
"Niya thank for engaging with us. We so appreciate the 5-Stars - Audrey "
Elsa DeNormandie
July 24, 2025
"Really like the information she gave and was able to give me a chance to look everything over."
"Elsa. Thank you for the comments and the 5-Star rating- Audrey "
Eugen Zau
July 24, 2025
"Wonderful experience dealing with Krystyna, worked out a great and easy policy for my car, saved me time and money!"
"Eugen, I’m happy you had a great experience with Krystyna- Audrey"
Lori Zelek
July 11, 2025
"Jake at State Farm was extremely friendly and helpful. He went out of his way to help me with my car insurance. My quote was so fabulous, it literally left me speechless. I have recommended him to many other people for auto insurance and will continue to do so. I highly recommend him for insurance needs. Thank you Jake at State Farm."
"Lori, Thank you for the 5-Star rating. Jack and I truly appreciate you taking the time to comment - Audrey"
Rocky Lusane
July 10, 2025
"She was very nice and helpful throughout the whole process."
"Rocky, Thanks for the 5-Star rating! Audrey"
Dedria Shoular
July 9, 2025
"If you need some kind of insurance Kelli at statefarm at the south loop location can look for really good deals on insurance. Kelli is also educated at statefarm, good explanations and a good followupper to see if insurance is needed. Go Kelli!!!"
"Dedria, Thanks so much for Kelli's service review. We appreciate the 5 Star rating - Audrey"
Karla Lizette Gomez
July 9, 2025
"Jacob was so great! Very helpful and explained very well the whole process and made it very simple. He answered all my questions regarding the drive and safe program. He also gave me a very competitive quote that pushed me to making my decision so much easier when it came to switching. It was a no brainer! Really great office In general!"
"Karia, Jacob and I really appreciate your kind remarks. The great compliment is a recommendation. Thanks for the 5 Stars! - Audrey"