State Farm® Insurance Agent Audrey McFarlin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Eric
September 4, 2026
"I had a great experience working with Diego from the office of Audrey McFarlin! He was professional and patient while helping me set up my auto and home insurance."
"Hi Eric, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Chicago. If you ever need help, we are just a phone call away! - Your State Farm Agent, Audrey McFarlin "
Tina Payne
September 4, 2026
"Exceptional service from Juan today."
"Tina, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Chicago. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Audrey McFarlin and Team "
Tomoya Ozaki
August 31, 2026
"Diego was very helpful!!"
"Tomoya, thank you for the amazing review! Our Chicago insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Audrey McFarlin, your State Farm Agent "
Courtney Denn
August 18, 2026
"Very professional and helped answer all of my questions!"
"Hi Courtney, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Audrey McFarlin’s team. Please reach out to us if any questions come up! - Audrey McFarlin’s Insurance Team "
Naima Dawson
August 14, 2026
"On July 30, I randomly decided to buy a new car and immediately texted Juan Tarvares at Audrey McFarlin – State Farm Insurance because I needed coverage for a second vehicle\. Juan responded right away, called me, and had everything completely taken care of in about 15 minutes\!
Ever since I switched to Audrey McFarlin - State Farm Insurance, I truly lucked up with Juan. He is personable, professional, responsive, and consistently provides top\-notch customer service\. Whenever I need something, he makes the process easy and makes me feel like a valued client—not just another policy number\.
Thank you, Juan, for always taking such great care of me. Five-star service every time!"
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. - Audrey "
Filder James
August 7, 2026
"My first insurance experience!
As this was my first time getting car insurance in the U.S., I was initially a little overwhelmed and unsure about the process. However, the team at the State Farm office in Chicago made everything much easier and gave me peace of mind from the very beginning.
The welcome at the office was top-notch. Everyone was friendly, professional, patient, and willing to take the time to explain everything clearly and answer all of my questions. I never felt rushed or pressured.
Their professionalism and attention to detail really stood out to me. They made what could have been a stressful experience simple and comfortable.
If you are looking for an insurance agency you can trust, with excellent customer service and a professional team, I highly recommend this State Farm office in Chicago. They truly make you feel like you are in good hands!
Thank you for the excellent service!"
"Filder, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Chicago insurance team is always here and a m to help. - Audrey "
Megan Lewis
July 31, 2026
"After moving to Chicago from out of state, Juan made updating my auto insurance very smooth and simple."
"Megan, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Chicago insurance team is always here and happy to help. - Audrey"
Deanna R
July 31, 2026
"Krystyna Bukowska provided outstanding service when I needed to update my car insurance. She responded quickly, was friendly and professional, and handled everything seamlessly within minutes. My updated paperwork and insurance cards were in my email and available in the portal almost immediately. Thank you, Krystyna, for making the entire process so easy!"
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. - Audrey"
Ruth Herbert
July 30, 2026
"My experience was great. Juan is a very professional agent very patient very calm and very caring."
"Thank you for the 5-star review of Audrey McFarlin’s team - we really appreciate your kind words! - Audrey"
Lauren Conway
July 29, 2026
"Juan helped me lower my car insurance policy, was attentive and extremely responsive."
"Thank you so much for your kind review, Lauren! If you need insurance assistance, we are just an email or call away! - Audrey McFarlin, your State Farm Agent "
Priscilla Garcia
July 28, 2026
"I needed some assistance adjusting my policy and customer service was great. Diego was wonderful from start to finish."
"Hi Priscilla, Samantha is an asset in our office. It is always her goal to demonstrate that every client is important."
Marie Jones
July 27, 2026
"Diego was super helpful in getting my auto and renters insurance set up!"
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Audrey McFarlin’s team. "
Emma Brosnihan
July 13, 2026
"I got into contact with Diego Valdivia and he was a huge help getting my quote and account set up for State Farm Renters Insurance. He also suggested I bundle which is something I am highly considering in the future, as my experience was great!"
"We appreciate your review, Emma. We are so happy that you had such a wonderful experience with State Farm Agent Audrey McFarlin’s Team here - in Chicago ! - Audrey"
Andrew Bower
June 30, 2026
"Gave me the best auto policy I’ve ever had. Bundled with renters insurance and saved over $400!!"
"Thanks so much for the amazing review, Andrew! We really appreciate your support here in Chicago . If you ever have any questions or need insurance assistance in the future, we are just a message away! - Audrey"
Michele Morgan
June 25, 2026
"Juan was great, I was super busy and he was very patient. Allowing me time to call him back once by day lighten up."
"Thank you so much for the 5-stars, Michele! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Audrey McFarlin’s Team anytime. - Audrey"
Nikita S
June 24, 2026
"Diego was incredibly helpful throughout the process of getting my insurance reinstated. He was patient, knowledgeable, and took the time to clearly explain my options, answer all of my questions, and make sure I understood the coverage I needed. What could have been a confusing process ended up being quick and straightforward thanks to his professionalism and attention to detail. I really appreciated how responsive and friendly he was, and I felt confident that he had my best interests in mind. Excellent customer service- would highly recommend working with Diego."
"Thank you so much for the 5-stars, Nikita! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Sharon Jerschow
June 22, 2026
"Diego provided fast, easy and friendly service."
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Chicago to know that you had such a wonderful experience with us here on State Farm Agent Audrey McFarlin’s Team. - Audrey"
Betty Amos
June 17, 2026
"Just switched my car insurance from Progressive to StateFarm thanks to Juan , in the south loop office of Audrey McFarlin ,giving me an excellent quote. He quoted me even less than my online quote. He was friendly and very patient for I am a senior and technology is a little fast for me , but he walked me through everything. He even told me how to get the refund from current insurance because I was paid up. If you're looking for good car insurance with a good rate call Statefarm in SouthLoop and speak with Juan. Your pockets will thank you later ! Oh and be sure to sign up for the Drive Safe and Save. That knocks even more off the already low policy quote. Check em out , you will be glad you did !!!"
"We are grateful for your 5-star review, Betty! Thanks for taking a moment to share your positive rating of State Farm Agent Audrey McFarlin’s Team here in Chicago . - Audrey
"
Alex Torres
June 11, 2026
"Kelli and Krystina have been amazing to work with. Very friendly, professional, and quick to answer any questions or concerns that I have. I appreciate them making the insurance process simple and stress-free. Been with them ever since I bought my brand new jeep over 5 years now and don't plan on leaving them anytime soon! Thank you Ladies. :)"
"Alex
Thanks for the 5-Stars.
I’m pleased Krystyna was able to assist"
Jim Haig
June 2, 2026
"Diego was my contact and not only did State Farm have the perfect policy to cover my HOA requirements he went above and beyond assisting me and adjusting my quote to get it just right and also did a lot of follow-up and helped me all along the way. I would definitely recommend Diego!"
"Thanks so much for the amazing review, Jim! We really appreciate your support here in Chicago . If you ever have any questions or need insurance assistance in the future, we are just a message away! - Audrey"
Maggie Bender
May 29, 2026
"Great service and super helpful!"
"Thanks Maggie for the review- Audrey "
Juan Mazzarri
May 29, 2026
"Jake did a great job on helping me out on my payment"
"Thanks Juan. Appreciate you this Thanksgiving. We live for 5 stars - Audrey "
Toni Shoyinka
May 29, 2026
"Juan was really kind and explained things thoroughly while helping me get my renter’s insurance set up."
"Thank you so much for the 5-stars, Toni! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! - Audrey"
Vicky Lue
May 28, 2026
"Great service and great rates. Process was made incredibly easy. Grateful for Juan and all his help in setting this up!"
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Audrey McFarlin’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Chicago .- Audrey"
Xuan Lu
May 27, 2026
"Juan is great!"
" We are grateful for your 5-star review, Xuan! Thanks for taking a moment to share your positive rating of State Farm Agent Audrey McFarlin’s Team here in Chicago . - Audrey"