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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lenrow Felton

March 10, 2026

5  out of  5
rating by Lenrow Felton
"Best sevice at this location :) Thanks to Krystyna"
We responded:
"Thank you for recognizing! Audrey McFarlin State Farm Insurance."
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Isaiah Smith

March 6, 2026

5  out of  5
rating by Isaiah Smith
"The agent that assisted me was Claire. She was knowledgeable and very informative. Thanks Claire for assisting me with patience and poise!"
We responded:
"Thank you for your kind remarks! Jose is an asset and please tell a friend. "
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Ashley Stone

March 6, 2026

5  out of  5
rating by Ashley Stone
"The team is prompt and professional!"
We responded:
"Ashley Janet is a very bright and bilingual team member. She is always pleased to assist. -Audrey "
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CHARLIE

March 6, 2026

5  out of  5
rating by CHARLIE
"Good service"
We responded:
"Thank you for taking your time to provide this review. We try! Audrey McFarlin State Farm Insurance."
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Joel W. Merriweather Sr.

March 3, 2026

5  out of  5
rating by Joel W. Merriweather Sr.
"Krystyna is my guardian angel. Not only that, but the entire staff greated me and treated me like a VIP. Kelli and Claire were helpful I am so glad to have all my insurance policies with state farm now. Auto, home and life insurance. Highly recommended."
We responded:
"Joel, Well Krystyna is MY guardian angel. She is very thorough and truly cares and loves insurance. Thank you for the 5-Stars - Audrey"
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Meghan Lones

February 27, 2026

5  out of  5
rating by Meghan Lones
"Ive been a SF customer for several years and my agent has fantastic. They’re always proactive about keeping me updated on my policy and incredibly responsive. They were especially silly helpful with my recent move to IL, making the transition stress-free!"
We responded:
"Meghan, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Audrey McFarlin’s Team here in our Chicago office. - Audrey"
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Titia Parks

February 19, 2026

5  out of  5
rating by Titia Parks
"My experience with the agent Lizzi was great. Very helpful and knowledgeable."
We responded:
"Thanks for taking the time to rate your experience!"
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James Guinn

February 19, 2026

5  out of  5
rating by James Guinn
"Liz was very informative and professional."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Audrey McFarlin’s Team. - Audrey"
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Eugen Zau

February 12, 2026

5  out of  5
rating by Eugen Zau
"Krystyna was the best, very helpful and to the point!"
We responded:
"Eugen, I’m happy you had a great experience with Krystyna- Audrey"
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joseph hall

February 11, 2026

5  out of  5
rating by joseph hall
"Hi , the South Office was great!! Thank"
We responded:
"Thank you for your kind review of State Farm Agent Audrey McFarlin’s Team. We appreciate it! Thank you for the amazing review, joseph! It is truly the goal of our team to exceed expectations when it comes to all insurance needs.  Audrey"
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Mika Washington

February 5, 2026

5  out of  5
rating by Mika Washington
"I appreciate Lizzi! She was very nice to talk to. We definitely accomplish something amazing. She is highly recommended! 😘"
We responded:
"Mika, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Audrey McFarlin’s Team here in our Chicago office. - Audrey"
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Errol Ross

February 3, 2026

5  out of  5
rating by Errol Ross
"Liz was awesome to speak with! We discussed a couple of insurance avenues and will get back with her"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. Audrey"
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Laverick Ramsey

February 2, 2026

5  out of  5
rating by Laverick Ramsey
"Hats off to my Stare Farm rep for having the time and patience to walk me step by step into (as she puts it) making the best decision of my life! Thank you again"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Audrey McFarlin’s Team. audrey"
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Ruchi & Sid

February 2, 2026

5  out of  5
rating by Ruchi & Sid
"Claire was fantastic! Super focused and efficient without rushing me at all. Handled everything via phone and email, found the best rate immediately so I could switch right away, and completed the whole thing in about 20 minutes total. Quick, professional, and still felt personal—she really listened to what I needed. Highly recommend!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Audrey McFarlin’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! - Audrey"
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Linda Eton

January 30, 2026

5  out of  5
rating by Linda Eton
"Lizzie was very patient with my questions and answered them fully. What she wasn’t certain of, she checked on the answer with an associate and quickly got back to me."
We responded:
"Thank you for taking the time to leave such a great review, Linda. We strive for excellence in all things insurance and are grateful for your positive feedback. - Audrey"
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Elliot Melsness

January 29, 2026

5  out of  5
rating by Elliot Melsness
"Jake went above and beyond! He reached out to get me an AMAZING deal on life insurance. Definitely looking out for my best interest... will 100% recommend."
We responded:
"Elliott thank you for your recommendation. Life insurance is so important. Many over estimate the cost and UNDER estimate the consequences of not have ENOUGH life insurance- Audrey "
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Juan Mazzarri

January 27, 2026

5  out of  5
rating by Juan Mazzarri
"Jake did a great job on helping me out on my payment"
We responded:
"Thanks Juan. Appreciate you this Thanksgiving. We live for 5 stars - Audrey "
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Jessica Dickerson

January 26, 2026

5  out of  5
rating by Jessica Dickerson
"Liz was so kind and helpful walking me through my insurance options. Thanks a lot!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Audrey McFarlin’s Team. - Audrey"
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Marie Baima

January 23, 2026

5  out of  5
rating by Marie Baima
"Audrey McFarlin’s team is amazing! I worked with Claire on finding alternative insurance options and she was so helpful, communicative and made the entire process seamless and easy. I’m so grateful for her support and follow up. Thank you Claire!"
We responded:
"Thank you so much for the 5-star rating, Marie! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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William Rankin

January 23, 2026

5  out of  5
rating by William Rankin
"Thank you, Liz & Jake 4 patient with me and walking me through the policy,they make a good team ,thank you, that's why I gave them stars.they treat they clients with respect .."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Lizzy Slack

January 23, 2026

5  out of  5
rating by Lizzy Slack
"Southloop Office has a fantastic team! Service is remarkable, Rate are excellent, & Staff goes above & beyond to assist. Continue providing Incredible services team"
We responded:
"Thank you Lizzy for your kind remarks - Audrey"
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nMED consultant.i

January 22, 2026

5  out of  5
rating by nMED consultant.i
"Stellar team and services"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Audrey McFarlin’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!  - Audrey"
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debsankar banerjee

January 22, 2026

5  out of  5
rating by debsankar banerjee
"Have been using their service for car insurance for over an year now. Gave me much better rates than I could find myself. Also very responsive in case you need their help. Had very good experience interacting with Sam & Krystyna. Edit-Have opted for other products and got better rates. Thanks to Krystyna for all the help!"
We responded:
"I'm pleased that you had the experience of service from our sales manager and service manager. Thank you for the 5-Stars!"
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Kimberly Whitehead

January 22, 2026

5  out of  5
rating by Kimberly Whitehead
"Lizzi was amazing! She’s Very knowledgeable she explained and answered all of my questions. She was very helpful and kind. Thank you soo much in helping me in what I definitely needed. I will recommend my family and Friends ."
We responded:
"Thank you for taking the time to leave such a great review, Kimberly. We strive for excellence in all things insurance and are grateful for your positive feedback. Thank you again - Audrey"
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Carol Branka

January 21, 2026

5  out of  5
rating by Carol Branka
"Claire was excellent in answering my questions about my insurance policies. She was very knowledgeable and helpful!! She even helped me save some money when we reviewed my policies!! Highly recommend their office!!!"
We responded:
"Carol, Thank you for your kind remarks. Kelli puts a great deal of effort into being helpful. We appreciate the 5-Stars- Audrey"